Shipping policy

At The Curious Mind Learning Company™, we're excited to help bring curiosity and hands-on learning to your family! Below you'll find information about digital downloads, shipping, and order processing.

Digital Products

Digital products are delivered instantly after purchase.

Once your order is complete, you'll receive an email with a link to download your files. You can also access your downloads through your customer account (if applicable).

If you experience any issues accessing your files, please contact us and we'll be happy to help.

Physical Products

Physical orders are carefully prepared and packaged before shipping.

Current processing time is 3–5 business days unless otherwise noted on the product page.

Once your order has shipped, you'll receive a confirmation email with tracking information (when available).

Shipping Rates

Shipping costs are calculated at checkout based on the size, weight, and destination of your order.

We currently ship within the United States.

Delivery Times

Estimated delivery times vary depending on your location and the shipping carrier selected at checkout.

Please note that shipping estimates do not include order processing time.

Lost or Delayed Packages

Once a package has been given to the shipping carrier, delivery is outside of our control. However, if your package appears to be lost or significantly delayed, please contact us and we'll do our best to help locate your order and determine the best solution.

Incorrect Shipping Information

Please double-check your shipping address before placing your order.

The Curious Mind Learning Company™ is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error before your order ships, please contact us as soon as possible and we'll do our best to update it.

Questions?

If you have any questions about your order or shipping, we'd love to hear from you! Please contact us through our Contact page or by email, and we'll respond as soon as possible.